Returns & Exchanges

At Rennora Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unopened products. If your beauty essentials aren't a perfect match, our dedicated team is here to ensure a smooth and hassle-free exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Email our support team at returns@rennorabeauty.com with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging, ensuring that all seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.